May 15, 2019
What can store assistants teach us about our customers?
Saskia Wood & Sophie Charlotte join Martin Newman in this episode of Consumer Focus.
Saskia Wood & Sophie Charlotte
Share this episode:
About this episode:
This episode covers the anecdotal experience of two women working in some of the UK’s biggest chain retailers, and what they think would help the companies they work with develop a better service for their customers. Saskia and Sophie reveal what they think needs to be done to ensure the boardroom is in touch with the shop floor.