September 11, 2019
How can stores make customers with hearing impairments feel more welcome?
Guest Guy Orlov joins Martin Newman in this episode of Consumer Focus.
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About this episode:
Martin is joined by Guy Orlov, hearing impairment activist and owner of CSeeke, a specialist service that offers deaf awareness training and one-to-one mentoring. Guy is profoundly deaf and uses both British and Israeli sign language. Interpreted by BSL translator Natasha Tranton, Guy offers his advice on making the high-street more friendly to people with hearing difficulties.