August 28, 2019
Giving sweet-toothed customers a sensory chocolate-buying experience
Guest Angus Thirlwell joins Martin Newman in this episode of Consumer Focus.
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About this episode:
Martin is joined by Angus Thirlwell, the CEO of Hotel Chocolat, to discuss how he revolutionised chocolate retailing from a market usually bound to Easter and Valentine’s Day into a year-round sensory shopping experience.